Report A Gas
Smell/Leak
Report A Water
Leaks/Burst Pipes
Start/Stop/Transfer Utilities Service Request
Start/Stop/Transfer
Service Request
Update Customer
Information
Attention Halltown/Burnout Residents
Any homeowner or property owner located in the Halltown/Burnout area who is interested in installing natural gas, please call 256-356-8622 or come by the Water and Gas office.
Holiday Closures
We will be closed to observe the following holidays:
- New Year’s Day
- President’s Day
- Memorial Day
- July 4th
- Labor Day
- Veteran’s Day
- Thanksgiving Day and the day after
- Christmas Day.
Latest News
The Water and Gas Lobby is Now Open
April 30, 2021
Customers may enter the lobby as usual and can access services anytime between 8am and 4pm. Masks are recommended. Alternatively, our drive thru is open Monday thru Friday from 8:00 am until 4:00 pm or you may call us at 256-356-8622 for any needs that you might have.
Reminder of our payment options:
June 19, 2020
- Debit and credit card payments over the phone 256-356-8622
- Online bill pay at https://redbaywaterandgas.utilitynexus.com/
- Drop box
- Drive thru window
